Reference

How prolines20 Handles Your Personal Information

This privacy policy covers exactly what data prolines20 collects when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our sportsbook or casino lobby.

Data you controlNo third-party ad sellingAccount deletion on requestUS state law complianceSecure data storage
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prolines20 How prolines20 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at prolines20 is built around the same rails that protect your PayPal and Venmo transactions. We apply encryption in transit and at rest, restrict internal access to verified staff roles, and log every data-access event for audit purposes. Here is how each main area of data handling works in practice.

Payment Data Security PayPal, Venmo, and Play+ transactions are processed through encrypted connections. We store only the reference identifiers needed to match a transaction — never raw card or wallet credentials.
Cookie and Session Data Session cookies keep you logged in across a browser session and remember account preferences. You can clear them at any time; analytics cookies can be declined in the cookie banner on your first visit.
Account Access Logs Every login event — device type, approximate location, timestamp — is recorded. If we detect an unusual pattern, we flag it and may prompt additional verification before allowing account access.
Data Retention and Deletion We hold account and transaction records for as long as state regulations require. Once that period ends, records are deleted. Deletion requests submitted before expiry are honored where law permits.
PRIVACY CONTACT

Reach Us With Any Privacy Question or Request

If you want to exercise your data rights — access, correction, or deletion — our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email so we can locate your account quickly.

Team online

Live Chat

Start a chat from the account menu. Describe your privacy request and our team will confirm receipt and a follow-up timeline.

Email Support

Send your request to our support address. Include your registered email and the specific data action you need — correction, export, or deletion.

Account Settings

Some preference and cookie controls are available directly inside your account settings. Log in, head to Privacy, and adjust what you can there first.

Common Questions About Your Privacy at prolines20

These are the questions we hear most often about how your personal data is handled. If your question is not covered here, reach out through live chat or email support.

We collect your name, email, date of birth, and the payment method you register — PayPal, Venmo, or Play+. Identity documents may be requested to satisfy state-level verification requirements.

We share data only with payment processors and identity-verification services needed to run your account. We do not sell your personal information to advertisers or unrelated third parties.

Contact support via live chat or email with your registered address. We will locate your account, confirm the request, and respond within the timeframe required by applicable state law.

No full credentials are stored. We retain only the transaction reference identifiers returned by the payment processor — enough to match a deposit or withdrawal, nothing more.

Session cookies manage your login state and preferences. Analytics cookies, which are optional, help us understand site usage. You can decline non-essential cookies in the banner shown on your first visit.

Access depends on local law. This policy applies wherever our platform is available under state law. Check your state's current regulations to confirm eligibility before opening an account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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